• About us

    Q. Why should you choose Royal Oak Media? A. We make a commitment to our customers to provide them with the highest quality service. Each of our customers will receive a slideshow that is customized to their preference so that it can be enjoyed for generations to come. We are committed to creating the…

  • What customers say

    Q. What do customers say about you? A. Customers love our work! We receive lots of very positive responses from our customers. They like to let us know how everyone enjoyed the slideshow we designed for them. And we love getting feedback from customers. Read below from just a few of the nice…

  • Paying Online

    Q. Can I pay online? A. You can pay online or by mail. See a description of our payment options below. Credit Card or PayPal We accept online credit card payments. Our credit card processing is handled by PayPal to make sure your online purchases are protected and safe. We accept Visa, MasterCard, Discover…

  • Placing My Order

    Q. How long will it take to get my slideshow completed? A. Once we receive your materials, we will typically have your video finished within 2-3 weeks, depending on the complexity of the project. Please ask if you have specific time line requirements. We will do everything we can to accommodate your needs. For…

  • Choosing Photos

    Q. How many pictures should I include? A. You can include as many pictures as you want. See our packages and prices for more details. We think the best slide show length is around 15-20 minutes, which is about 150-200 photos. But, we’ve created some interesting slideshows that have kept people engaging and…

  • Adding Video & Movie Clips

    Q. Can short video clips be included with the slide show? A. Yes, you can add one or several short video clips to the DVD slide show. Just include your video clip or tape and fill out the section of the order form for this. Make sure your video is in a format…

  • Choosing Music

    Q. How do I choose which songs to include? A. When selecting music, please know that we cannot use copyrighted music on our slideshows. You may own the CD, but that is NOT the same as owning the copyright to publish the song. That’s why we use only copyright-free music in our slideshows.…

  • Adding Titles & Captions

    Q. What are Captions and how are they different from Title Pages? A. A caption is text that appears on screen and is used to provide names, descriptions and other information about the photo. Title pages are used to separate sections of your video. For example, you could add a title to a section…

  • Mailing Photos to Us

    Q. How should I protect my photos while they’re in transit? A. Package your photos well using hard cardboard on all sides to provide a solid shell for your photos. We also recommend you use a plastic zip-loc baggies to contain each section of photographs to protect them during the delivery process. Q. How…